- Do I need technical knowledge?
- No. We build, install and run the system. You tell us how your company works and where you want a person to approve.
- Where is my data kept?
- On the server we set up with you, in your office or in a data centre in the EU. Your data stays yours.
- Do you use a cloud AI service?
- In Standard packages, yes: language tasks are done by a specialised cloud AI service, with personal details masked first. In Enterprise the work is done by a local model on your server. A cloud AI is used only for a task where you explicitly allow it.
- Is a Standard package safe enough for my business data?
- Yes, for everyday business information. Everything runs in accounts that belong to you, personal details are masked before a text is analysed, our logs record what happened to a case (not what the message said) and you can withdraw access yourself at any time. The AI provider we use does not train its models on data sent through its business interface by default. Enterprise is for companies that need or prefer that data never leaves their own environment.
- Do you hold security certifications?
- No, not today, and we will not suggest otherwise. What we offer is how the system is built: your data stays on a server you control, each process can reach only what it needs, and a written agreement is signed before work begins.
- What if I only need one process automated?
- Then a Standard package is the better fit. Enterprise is for sensitive data and larger needs, and you can move up when you need more.